# Keeper: Web Application Service Interruption

> Keeper status incident “Web Application Service Interruption” on 2019-01-22: impact none (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/keeper/incidents/jlwr1081dg4h
Last updated: 2019-01-22T18:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-01-22 15:53 UTC · Resolved: 2019-01-22 18:59 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://statuspage.keeper.io/incidents/jlwr1081dg4h](https://statuspage.keeper.io/incidents/jlwr1081dg4h)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **resolved** 2019-01-22 18:59 UTC: This incident has been resolved. Web Vault: Please refresh/reload the Web Vault on your web browser Desktop App: Please update your application to version 14.2.1 by either downloading the update from our website download page (https://keepersecurity.com/download) or restart the application, wait a few minutes for the update to automatically download, and then restart the application again. Mobile applications were unaffected by this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Keeper, started 2019-01-22 15:53 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/keeper/incidents/jlwr1081dg4h
- Citation: Keeper, “Web Application Service Interruption” (2019-01-22 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/incidents/jlwr1081dg4h (CC BY 4.0).
- Markdown link: `[Keeper: Web Application Service Interruption (2019-01-22)](https://rewindex.com/company/keeper/incidents/jlwr1081dg4h)`


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Canonical: https://rewindex.com/company/keeper/incidents/jlwr1081dg4h · Markdown: https://rewindex.com/company/keeper/incidents/jlwr1081dg4h.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/jlwr1081dg4h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:13.349Z
