# Keeper: US GovCloud Region - Login Errors Resolved

> Keeper status incident “US GovCloud Region - Login Errors Resolved” on 2026-02-19: impact none (vendor’s label), 0 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/keeper/incidents/8v7b5n0t830w
Last updated: 2026-02-19T05:30:29Z

- Impact (vendor’s label): none
- Status: postmortem
- Started: 2026-02-19 05:30 UTC · Resolved: 2026-02-19 05:30 UTC · Duration: 0 min
- Updates: 2 · Affected components: Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Web Vault (GovCloud), Keeper Web Vault (GovCloud)
- [Vendor status page: https://stspg.io/ppmr21yzdrkv](https://stspg.io/ppmr21yzdrkv)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **resolved** 2026-02-19 05:30 UTC: As part of our planned GovCloud region maintenance involving database upgrades, restarts of the Redshift cluster were required. As a result, downstream services required configuration updates and all services are now restored.
- **postmortem** 2026-02-19 05:30 UTC: Maintenance in the GovCloud region was scheduled to begin at 8:00 PM PST with a planned duration of 30 minutes. During the maintenance window, certain services required additional reconfiguration beyond the original scope. Core services were restored within the planned 30-minute window. However, due to the extended reconfiguration activities, some users experienced API errors during login for approximately 15 minutes following service restoration.

## Cite this

Status incident (vendor impact label: none) posted by Keeper, started 2026-02-19 05:30 UTC, resolved after 0 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/keeper/incidents/8v7b5n0t830w
- Citation: Keeper, “US GovCloud Region - Login Errors Resolved” (2026-02-19 05:30 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/incidents/8v7b5n0t830w (CC BY 4.0).
- Markdown link: `[Keeper: US GovCloud Region - Login Errors Resolved (2026-02-19)](https://rewindex.com/company/keeper/incidents/8v7b5n0t830w)`


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Canonical: https://rewindex.com/company/keeper/incidents/8v7b5n0t830w · Markdown: https://rewindex.com/company/keeper/incidents/8v7b5n0t830w.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/8v7b5n0t830w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:12.717Z