# Keeper in May 2023: incidents, uptime and changes

> Keeper in May 2023: 4 incidents on its status page (2 major or critical), 99.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Keeper’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/keeper/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 99.96% free of major/critical incidents, 99.47% free of any incident; outage time 17 min, incident time 3 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/keeper/2023/04.md) · Next: [June 2023](https://rewindex.com/company/keeper/2023/06.md) · [All months](https://rewindex.com/company/keeper/reports.md) · [Keeper](https://rewindex.com/company/keeper.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Vault login errors in US](https://rewindex.com/company/keeper/incidents/nhrh68qdxybv.md) | critical | 2023-05-09 22:58 UTC | 2023-05-09 23:15 UTC | 17 min | resolved |
| [GovCloud SSO login 403 error - Resolved](https://rewindex.com/company/keeper/incidents/dyg76k2r4wg8.md) | major | 2023-05-16 02:00 UTC | 2023-05-16 02:00 UTC | 0 min | postmortem |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow vault login in US data center](https://rewindex.com/company/keeper/incidents/33rcl90ls2bk.md) | none | 2023-05-04 16:06 UTC | 2023-05-04 16:18 UTC | 12 min | resolved |
| [Vault login errors in US](https://rewindex.com/company/keeper/incidents/nhrh68qdxybv.md) | critical | 2023-05-09 22:58 UTC | 2023-05-09 23:15 UTC | 17 min | resolved |
| [GovCloud SSO login 403 error - Resolved](https://rewindex.com/company/keeper/incidents/dyg76k2r4wg8.md) | major | 2023-05-16 02:00 UTC | 2023-05-16 02:00 UTC | 0 min | postmortem |
| [KCM, iOS and Android updates pending](https://rewindex.com/company/keeper/incidents/t426mbztn7my.md) | minor | 2023-05-24 16:51 UTC | 2023-05-24 20:27 UTC | 3.6 h | resolved |

## Cite this

Keeper posted 4 status incidents in May 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/keeper/2023/05
- Citation: Keeper, “Keeper in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/2023/05 (CC BY 4.0).
- Markdown link: `[Keeper: Keeper in May 2023 (2023-05-01)](https://rewindex.com/company/keeper/2023/05)`


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Canonical: https://rewindex.com/company/keeper/2023/05 · Markdown: https://rewindex.com/company/keeper/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:27.233Z