# Keeper in January 2021: incidents, uptime and changes

> Keeper in January 2021: 5 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Keeper’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/keeper/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, none 4
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.93% free of any incident; outage time 30 min, incident time 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/keeper/2020/12.md) · Next: [February 2021](https://rewindex.com/company/keeper/2021/02.md) · [All months](https://rewindex.com/company/keeper/reports.md) · [Keeper](https://rewindex.com/company/keeper.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Vault Login in EU Data Center](https://rewindex.com/company/keeper/incidents/vjyd1j9w33rn.md) | critical | 2021-01-28 09:42 UTC | 2021-01-28 10:12 UTC | 30 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Clear cache if experiencing any login issues](https://rewindex.com/company/keeper/incidents/jp1kxj93x079.md) | none | 2021-01-05 17:24 UTC | 2021-01-05 17:24 UTC | 0 min | resolved |
| [Verizon SMS code delivery delays](https://rewindex.com/company/keeper/incidents/v8jf5d732ghb.md) | none | 2021-01-19 17:05 UTC | 2021-01-19 20:29 UTC | 3.4 h | resolved |
| [Vault login issues](https://rewindex.com/company/keeper/incidents/8bzzd6g84w2f.md) | none | 2021-01-25 15:47 UTC | 2021-01-25 16:08 UTC | 21 min | resolved |
| [Vault Login in EU Data Center](https://rewindex.com/company/keeper/incidents/vjyd1j9w33rn.md) | critical | 2021-01-28 09:42 UTC | 2021-01-28 10:12 UTC | 30 min | resolved |
| [EU Vault API errors](https://rewindex.com/company/keeper/incidents/06rgs5l5t5br.md) | none | 2021-01-29 22:00 UTC | 2021-01-29 22:00 UTC | 0 min | resolved |

## Cite this

Keeper posted 5 status incidents in January 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/keeper/2021/01
- Citation: Keeper, “Keeper in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/2021/01 (CC BY 4.0).
- Markdown link: `[Keeper: Keeper in January 2021 (2021-01-01)](https://rewindex.com/company/keeper/2021/01)`


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Canonical: https://rewindex.com/company/keeper/2021/01 · Markdown: https://rewindex.com/company/keeper/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:33:16.392Z