# Jupyter (Anaconda): community.anaconda.cloud is not loading correctly

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-31 17:13 UTC · Resolved: 2024-01-31 20:49 UTC · Duration: 3.6 h
- Updates: 2 · Affected components: Anaconda.cloud - community.anaconda.cloud (Discourse)
- [Vendor status page: https://stspg.io/wzq9py719wmg](https://stspg.io/wzq9py719wmg)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

community.anaconda.cloud (Discourse) was not loading correctly in a major outage that started at 2024-01-31 17:13 UTC and was resolved at 2024-01-31 20:49 UTC, lasting 3 h 35 min. Anaconda investigated the failure and engaged with the vendor; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-01-31 17:13 UTC: We are investigating the failure and engaging with the vendor
- **resolved** 2024-01-31 20:49 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-01-31 17:13 UTC: [Major incident: community.anaconda.cloud is not loading correctly](https://rewindex.com/change/i1d0f5fea93ac9d.md)


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/lw7gb8mcrm43 · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/lw7gb8mcrm43.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/lw7gb8mcrm43 · Generated 2026-10-18T10:46:12.566Z