# Jupyter (Anaconda): Permission issues affecting repo.anaconda.com/pkgs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-07-23 10:30 UTC · Resolved: 2025-07-23 15:00 UTC · Duration: 4.5 h
- Updates: 4 · Affected components: Anaconda.com - Public Repository Service - repo.anaconda.com/pkgs, Public Repository Service - repo.anaconda.com/pkgs
- [Vendor status page: https://stspg.io/9hq8hktx0l6x](https://stspg.io/9hq8hktx0l6x)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

A critical outage at repo.anaconda.com/pkgs prevented package installations from 2025-07-23 10:30 UTC to 2025-07-23 15:00 UTC, lasting 4 h 30 min. Anaconda restored access by reverting a configuration change it said occurred at 10:36 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-07-23 10:30 UTC: The public repository at repo.anaconda.com/pkgs is returning errors, preventing installing packages. We have identified the issue and are working on resolution. We apologize for the disruption.
- **identified** 2025-07-23 15:00 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-07-23 15:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-07-23 15:00 UTC: Access to repo.anaconda.com/pkgs has now been restored. The incident was caused by a recent configuration change at 10:36 UTC which we reverted. We will continue to monitor and perform an analysis of this incident. We apologize for the disruption.

## Rewindex changes for this incident

- 2025-07-23 10:30 UTC: [Critical incident: Permission issues affecting repo.anaconda.com/pkgs](https://rewindex.com/change/i3669c520554c03.md)


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/hr94z929ydn3 · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/hr94z929ydn3.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/hr94z929ydn3 · Generated 2026-10-18T10:45:36.334Z