# Jupyter (Anaconda): Errors when logging into pyscript.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-12-09 18:05 UTC · Resolved: 2024-12-09 21:06 UTC · Duration: 3.0 h
- Updates: 4 · Affected components: Pyscript.com, Pyscript - Pyscript.com
- [Vendor status page: https://stspg.io/lkgtn14gwzq1](https://stspg.io/lkgtn14gwzq1)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

A major incident caused pyscript.com login attempts to potentially return "profile - username - Input should be a valid string." It started at 2024-12-09 18:05 UTC and was resolved at 2024-12-09 21:06 UTC, lasting 3 h 1 min. A fix was implemented at 20:04 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-12-09 18:05 UTC: Login attempts on pyscript.com may return an error saying "profile - username - Input should be a valid string."
- **identified** 2024-12-09 19:36 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-12-09 20:04 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-12-09 21:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-12-09 18:05 UTC: [Major incident: Errors when logging into pyscript.com](https://rewindex.com/change/i859bd24fc5cbcc.md)


---
Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/9lc3x2v85p6t · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/9lc3x2v85p6t.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/9lc3x2v85p6t · Generated 2026-10-18T10:44:53.224Z