# Jupyter (Anaconda): Slow UI Performance and Load Times

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-03 19:16 UTC · Resolved: 2023-11-04 12:43 UTC · Duration: 17 h
- Updates: 4 · Affected components: AI Platform Application - anaconda.com/app, Anaconda.cloud - Anaconda.cloud Frontend Website
- [Vendor status page: https://stspg.io/mwm7p0ny1gwd](https://stspg.io/mwm7p0ny1gwd)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Timeline of updates

- **investigating** 2023-11-03 19:16 UTC: We're investigating an ongoing issue with slow UI performance.  For some users, in some cases, user interface elements are loading very slowly, causing timeout errors.
- **monitoring** 2023-11-03 21:16 UTC: We're still seeing some cases of slow ui performance, but the issue is intermittent and isolated.  We continue to monitor the situation.
- **monitoring** 2023-11-04 06:12 UTC: Just to provide an update, we are still seeing this slow UI performance issue in a few cases, we are still working to resolve the issue fully.
- **resolved** 2023-11-04 12:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/2wzfw9zv78r9 · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/2wzfw9zv78r9.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/2wzfw9zv78r9 · Generated 2026-10-18T10:46:14.796Z