# Jotform: HIPAA - Downtime

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-03-18 12:28 UTC · Resolved: 2021-03-17 16:30 UTC · Duration: -1199 min
- Updates: 1
- [Vendor status page: https://stspg.io/z78m9p4q53b0](https://stspg.io/z78m9p4q53b0)
- [Company: Jotform](https://rewindex.com/company/jotform.md)

## Summary

Jotform reported critical downtime for HIPAA users due to NFS failure and stated that necessary actions were taken. The incident lists a start of 2021-03-18 12:28 UTC and resolution at 2021-03-17 16:30 UTC; duration is unknown, and the resolution timestamp precedes the start. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2021-03-17 16:30 UTC: Our Hipaa users experienced downtime due to NFS failure. Necessary actions taken.

## Rewindex changes for this incident

- 2021-03-18 12:28 UTC: [Critical incident: HIPAA - Downtime](https://rewindex.com/change/ie452d475543086.md)


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Canonical: https://rewindex.com/company/jotform/incidents/gd02srp9sx4v · Markdown: https://rewindex.com/company/jotform/incidents/gd02srp9sx4v.md · JSON: https://rewindex.com/api/v1/companies/jotform/incidents/gd02srp9sx4v · Generated 2026-10-18T09:41:19.986Z