# Jotform: HIPAA - Decryption Service Performance Degradation

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-02-07 16:30 UTC · Resolved: 2021-02-07 16:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/wr0d3mlbch31](https://stspg.io/wr0d3mlbch31)
- [Company: Jotform](https://rewindex.com/company/jotform.md)

## Summary

Jotform reported critical performance degradation affecting its HIPAA decryption service, starting and resolving at 2021-02-07 16:30 UTC (reported duration: 0 min). The vendor stated that additional resources were added to the zone. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2021-02-07 16:30 UTC: HIPAA experienced performance degradation on decryption service, additional resources are added to the zone.

## Rewindex changes for this incident

- 2021-02-07 16:30 UTC: [Critical incident: HIPAA - Decryption Service Performance Degradation](https://rewindex.com/change/i7a8e37629041de.md)


---
Canonical: https://rewindex.com/company/jotform/incidents/2rpz3mfxqh5n · Markdown: https://rewindex.com/company/jotform/incidents/2rpz3mfxqh5n.md · JSON: https://rewindex.com/api/v1/companies/jotform/incidents/2rpz3mfxqh5n · Generated 2026-10-18T09:53:35.329Z