# Jira: Users experiencing issues loading work items in Jira and JSM

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-08 01:53 UTC · Resolved: 2026-06-08 02:56 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Create and edit, Viewing content, Administration, Search, Authentication and User Management, Notifications
- [Vendor status page: https://stspg.io/vs3wjprmn4vh](https://stspg.io/vs3wjprmn4vh)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **investigating** 2026-06-08 01:53 UTC: We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. We'll provide an update here within the next hour, or sooner if new information becomes available.
- **identified** 2026-06-08 02:36 UTC: We have identified an issue causing degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions.  Our engineering team is actively working on a resolution. We will provide an update within the next hour.
- **resolved** 2026-06-08 02:56 UTC: On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions.  We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely.


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Canonical: https://rewindex.com/company/jira/incidents/zz7l9ggnb181 · Markdown: https://rewindex.com/company/jira/incidents/zz7l9ggnb181.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/zz7l9ggnb181 · Generated 2026-10-18T10:41:37.899Z