# Jira: Intermittent login failures for Jira, Confluence and JSM customers

> Jira status incident “Intermittent login failures for Jira, Confluence and JSM customers” on 2025-01-14: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s
Last updated: 2025-01-14T07:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-14 05:34 UTC · Resolved: 2025-01-14 07:52 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/zxk5jvp9qq9s](https://jira-software.status.atlassian.com/incidents/zxk5jvp9qq9s)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-01-14 07:52 UTC: Between 13 Jan, 11:45 PM UTC to 14 Jan 07:10 AM UTC, we experienced intermittent login failures for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2025-01-14 05:34 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s
- Citation: Jira, “Intermittent login failures for Jira, Confluence and JSM customers” (2025-01-14 05:34 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s (CC BY 4.0).
- Markdown link: `[Jira: Intermittent login failures for Jira, Confluence and JSM customers (2025-01-14)](https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s)`


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Canonical: https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s · Markdown: https://rewindex.com/company/jira/incidents/zxk5jvp9qq9s.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/zxk5jvp9qq9s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:35:28.912Z