# Jira: Sign-ups, Product Activation, and Billing not working

> Jira status incident “Sign-ups, Product Activation, and Billing not working” on 2023-08-02: impact none (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5
Last updated: 2023-08-02T15:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-02 13:41 UTC · Resolved: 2023-08-02 15:59 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/zq8sh6xc4lq5](https://jira-software.status.atlassian.com/incidents/zq8sh6xc4lq5)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-08-02 15:59 UTC: We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2023-08-02 13:41 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5
- Citation: Jira, “Sign-ups, Product Activation, and Billing not working” (2023-08-02 13:41 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5 (CC BY 4.0).
- Markdown link: `[Jira: Sign-ups, Product Activation, and Billing not working (2023-08-02)](https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5)`


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Canonical: https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5 · Markdown: https://rewindex.com/company/jira/incidents/zq8sh6xc4lq5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/zq8sh6xc4lq5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:25.336Z