# Jira: Backlog is not loading on Jira Mobile app

> Jira status incident “Backlog is not loading on Jira Mobile app” on 2020-04-28: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/zg45312j8zxz
Last updated: 2020-04-28T07:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-28 04:21 UTC · Resolved: 2020-04-28 07:17 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/zg45312j8zxz](https://jira-software.status.atlassian.com/incidents/zg45312j8zxz)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-04-28 07:17 UTC: Between 00:12 UTC to 07:15 UTC April, 28, we experienced an issue where backlog was not loading on Jira Mobile app. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2020-04-28 04:21 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/zg45312j8zxz
- Citation: Jira, “Backlog is not loading on Jira Mobile app” (2020-04-28 04:21 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/zg45312j8zxz (CC BY 4.0).
- Markdown link: `[Jira: Backlog is not loading on Jira Mobile app (2020-04-28)](https://rewindex.com/company/jira/incidents/zg45312j8zxz)`


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Canonical: https://rewindex.com/company/jira/incidents/zg45312j8zxz · Markdown: https://rewindex.com/company/jira/incidents/zg45312j8zxz.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/zg45312j8zxz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:22:08.815Z