# Jira: Some customers encounter errors when trying to create issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-12 01:03 UTC · Resolved: 2022-07-12 04:10 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/zb5kv1l1shy5](https://jira-software.status.atlassian.com/incidents/zb5kv1l1shy5)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-07-12 04:10 UTC: Between 2022-07-11 07:09 UTC to 2022-07-12 04:05 UTC , some customers may have experienced difficulties in creating issues for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/zb5kv1l1shy5 · Markdown: https://rewindex.com/company/jira/incidents/zb5kv1l1shy5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/zb5kv1l1shy5 · Generated 2026-10-18T11:46:12.725Z