# Jira: Issue open and uploading files

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-05 16:00 UTC · Resolved: 2020-02-05 17:24 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/yqpv3nqhsh6v](https://jira-software.status.atlassian.com/incidents/yqpv3nqhsh6v)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-02-05 17:24 UTC: Between 14:54 UTC to 16:15 UTC, we experienced a problem accessing attachments and other files for Jira Software Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/yqpv3nqhsh6v · Markdown: https://rewindex.com/company/jira/incidents/yqpv3nqhsh6v.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/yqpv3nqhsh6v · Generated 2026-10-18T10:42:44.337Z