# Jira: Email notifications are not being sent to users for Jira Software

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-01-05 08:02 UTC · Resolved: 2021-01-05 11:19 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/yfw59qbgb0qf](https://jira-software.status.atlassian.com/incidents/yfw59qbgb0qf)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-01-05 11:19 UTC: Between 2021-01-05 06:14 UTC to 2021-01-05 09:50 UTC, we experienced email notification failure for Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/yfw59qbgb0qf · Markdown: https://rewindex.com/company/jira/incidents/yfw59qbgb0qf.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/yfw59qbgb0qf · Generated 2026-10-18T09:56:53.726Z