# Jira: Non-English language in site and app notifications contain strange characters

> Jira status incident “Non-English language in site and app notifications contain strange characters” on 2022-09-14: impact minor (vendor’s label), 7.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9
Last updated: 2022-09-14T10:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-14 03:33 UTC · Resolved: 2022-09-14 10:44 UTC · Duration: 7.2 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/y2vyz9p9jdx9](https://jira-software.status.atlassian.com/incidents/y2vyz9p9jdx9)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-09-14 10:44 UTC: Between 8/9/2022 23:00 UTC to 14/9/22 10:30 UTC, customers experienced garbled characters in site and app notifications when using non english ASCII character sets for Confluence and Jira Software. The issue has been resolved and the service is operating normally. Addendum: Please note that despite service being restored old notifications were not able to be fixed, nor are they recoverable. We apologise for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2022-09-14 03:33 UTC, resolved after 7.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9
- Citation: Jira, “Non-English language in site and app notifications contain strange characters” (2022-09-14 03:33 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9 (CC BY 4.0).
- Markdown link: `[Jira: Non-English language in site and app notifications contain strange characters (2022-09-14)](https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9)`


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Canonical: https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9 · Markdown: https://rewindex.com/company/jira/incidents/y2vyz9p9jdx9.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/y2vyz9p9jdx9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:50.032Z