# Jira: User searches in EU West failing

> Jira status incident “User searches in EU West failing” on 2021-11-02: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/y0k6p75qg9rz
Last updated: 2021-11-02T18:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-02 14:24 UTC · Resolved: 2021-11-02 18:48 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/y0k6p75qg9rz](https://jira-software.status.atlassian.com/incidents/y0k6p75qg9rz)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-11-02 18:48 UTC: Between 1330 GMT to 1430, we experienced issues related to user searches for EMEA customers for Confluence, Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2021-11-02 14:24 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/y0k6p75qg9rz
- Citation: Jira, “User searches in EU West failing” (2021-11-02 14:24 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/y0k6p75qg9rz (CC BY 4.0).
- Markdown link: `[Jira: User searches in EU West failing (2021-11-02)](https://rewindex.com/company/jira/incidents/y0k6p75qg9rz)`


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Canonical: https://rewindex.com/company/jira/incidents/y0k6p75qg9rz · Markdown: https://rewindex.com/company/jira/incidents/y0k6p75qg9rz.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/y0k6p75qg9rz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:35:49.689Z