# Jira: Service Slowness in Multiple Products

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-03-17 12:43 UTC · Resolved: 2025-03-17 22:33 UTC · Duration: 9.8 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/xwthpprq7mhr](https://jira-software.status.atlassian.com/incidents/xwthpprq7mhr)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-03-17 22:33 UTC: Between 09:43 UTC to 15:55 UTC, we experienced delays in automation processing across Confluence, Jira Service Management, and Jira, which was causing rules to appear stuck. The issue has been resolved and we expect new automations to continue processing without delay. For automation processes initiated before 15:55 UTC, we anticipate processing to be completed by 08:00 UTC March 18th, 2025. No action is required from users for these automations to be completed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/xwthpprq7mhr · Markdown: https://rewindex.com/company/jira/incidents/xwthpprq7mhr.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/xwthpprq7mhr · Generated 2026-10-18T13:39:48.479Z