# Jira: Wide ranging performance regression

> Jira status incident “Wide ranging performance regression” on 2023-03-16: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/xkp08y92hhfr
Last updated: 2023-03-21T00:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-16 00:45 UTC · Resolved: 2023-03-21 00:01 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/xkp08y92hhfr](https://jira-software.status.atlassian.com/incidents/xkp08y92hhfr)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-03-21 00:01 UTC: Between 15 Feb 23 2:37 AM UTC and 16 Mar 23 4:00 AM UTC, all customers experienced an average extra latency of 100 milliseconds on all API requests for Jira Work Management, Jira Service Management, and Jira Software. The root cause was the addition of circuit breaker functionality to our caching infrastructure that caused increased CPU utilisation in all paths. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-03-16 00:45 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/xkp08y92hhfr
- Citation: Jira, “Wide ranging performance regression” (2023-03-16 00:45 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/xkp08y92hhfr (CC BY 4.0).
- Markdown link: `[Jira: Wide ranging performance regression (2023-03-16)](https://rewindex.com/company/jira/incidents/xkp08y92hhfr)`


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Canonical: https://rewindex.com/company/jira/incidents/xkp08y92hhfr · Markdown: https://rewindex.com/company/jira/incidents/xkp08y92hhfr.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/xkp08y92hhfr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:01.946Z