# Jira: Some Jira sub-task creations failing when using custom validators

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-05 03:23 UTC · Resolved: 2022-08-05 03:41 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/wy4bf2vy87zw](https://jira-software.status.atlassian.com/incidents/wy4bf2vy87zw)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-08-05 03:41 UTC: Between 2022-08-03 00:37 UTC to 2022-08-05 02:52 UTC, some sub-task creations were failing when custom validators were in use for Jira Work Management and Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/wy4bf2vy87zw · Markdown: https://rewindex.com/company/jira/incidents/wy4bf2vy87zw.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/wy4bf2vy87zw · Generated 2026-10-18T10:41:56.524Z