# Jira: Unable to start or complete sprint due to 'Internal Server Error'

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-06 04:34 UTC · Resolved: 2023-03-06 08:57 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/w9bdy401x5xh](https://jira-software.status.atlassian.com/incidents/w9bdy401x5xh)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-03-06 08:57 UTC: Between 2023-03-03 15:11 UTC to 2023-03-06 08:27 UTC, some customers experienced the inability to start or complete sprints for Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/w9bdy401x5xh · Markdown: https://rewindex.com/company/jira/incidents/w9bdy401x5xh.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/w9bdy401x5xh · Generated 2026-10-18T09:46:06.914Z