# Jira: Unable to view attachments in Jira old issue view

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-12 03:17 UTC · Resolved: 2021-02-12 04:42 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/vxmb8rz3fp91](https://jira-software.status.atlassian.com/incidents/vxmb8rz3fp91)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-02-12 04:42 UTC: Between 2021-02-09 06:00 UTC to 2021-02-12 04:30 UTC, we experienced an issue with viewing attachments for Jira Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/vxmb8rz3fp91 · Markdown: https://rewindex.com/company/jira/incidents/vxmb8rz3fp91.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/vxmb8rz3fp91 · Generated 2026-10-18T09:40:52.491Z