# Jira: Notification emails sent with @unknown mentions

> Jira status incident “Notification emails sent with @unknown mentions” on 2023-11-22: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4
Last updated: 2023-11-22T09:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-22 08:10 UTC · Resolved: 2023-11-22 09:18 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/vb3ccwyyl1h4](https://jira-software.status.atlassian.com/incidents/vb3ccwyyl1h4)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-11-22 09:18 UTC: Between 02:15 UTC to 09:15 UTC, we experienced issues sending notifications for Confluence and Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2023-11-22 08:10 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4
- Citation: Jira, “Notification emails sent with @unknown mentions” (2023-11-22 08:10 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4 (CC BY 4.0).
- Markdown link: `[Jira: Notification emails sent with @unknown mentions (2023-11-22)](https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4)`


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Canonical: https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4 · Markdown: https://rewindex.com/company/jira/incidents/vb3ccwyyl1h4.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/vb3ccwyyl1h4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:27:51.934Z