# Jira: Jira Software sprint field not visible

> Jira status incident “Jira Software sprint field not visible” on 2025-04-18: impact minor (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/twcldb43nbzd
Last updated: 2025-04-18T17:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-18 04:21 UTC · Resolved: 2025-04-18 17:31 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/twcldb43nbzd](https://jira-software.status.atlassian.com/incidents/twcldb43nbzd)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-04-18 17:31 UTC: Between 02:00 UTC to 16:30 UTC April 18, 2025, the sprint field was not visible in issue view and Issue Search / filters were showing empty for the sprint field cell for some Jira customers. The empty sprint field cell issue was mitigated and appearing normally at 08:30 UTC and the issue view impact was mitigated at 16:30 UTC on April 18, 2025 The root cause was a recent code change that caused field to disappear. We have deployed a hotfix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bugs have been addressed and we’re actively working on a permanent fix. The issues have been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2025-04-18 04:21 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/twcldb43nbzd
- Citation: Jira, “Jira Software sprint field not visible” (2025-04-18 04:21 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/twcldb43nbzd (CC BY 4.0).
- Markdown link: `[Jira: Jira Software sprint field not visible (2025-04-18)](https://rewindex.com/company/jira/incidents/twcldb43nbzd)`


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Canonical: https://rewindex.com/company/jira/incidents/twcldb43nbzd · Markdown: https://rewindex.com/company/jira/incidents/twcldb43nbzd.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/twcldb43nbzd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:00.236Z