# Jira: Issue with Team Fields and User Picker

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-29 09:43 UTC · Resolved: 2024-10-29 10:25 UTC · Duration: 42 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/tstjn90zbn26](https://jira-software.status.atlassian.com/incidents/tstjn90zbn26)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-10-29 10:25 UTC: Between 07:30 UTC to 09:X30 UTC, we experienced issues with user mentions for Confluence, and Team fields and User Picker in Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/tstjn90zbn26 · Markdown: https://rewindex.com/company/jira/incidents/tstjn90zbn26.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/tstjn90zbn26 · Generated 2026-10-18T13:49:57.451Z