# Jira: Unable to invite new users due to missing recaptcha token

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-04 09:37 UTC · Resolved: 2024-11-04 12:02 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/tmlz4s4j4hkl](https://jira-software.status.atlassian.com/incidents/tmlz4s4j4hkl)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-11-04 12:02 UTC: Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/tmlz4s4j4hkl · Markdown: https://rewindex.com/company/jira/incidents/tmlz4s4j4hkl.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/tmlz4s4j4hkl · Generated 2026-10-18T09:40:54.691Z