# Jira: Outlook users not receiving emails from Jira products

> Jira status incident “Outlook users not receiving emails from Jira products” on 2021-09-15: impact minor (vendor’s label), 7.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/t2j8cg07yj15
Last updated: 2021-09-16T03:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-15 19:38 UTC · Resolved: 2021-09-16 03:08 UTC · Duration: 7.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/t2j8cg07yj15](https://jira-software.status.atlassian.com/incidents/t2j8cg07yj15)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-09-16 03:08 UTC: Between 2021-09-15 12:30 UTC to 2021-09-16 02:52 UTC, some customers may have experienced a delay in email deliveries. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2021-09-15 19:38 UTC, resolved after 7.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/t2j8cg07yj15
- Citation: Jira, “Outlook users not receiving emails from Jira products” (2021-09-15 19:38 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/t2j8cg07yj15 (CC BY 4.0).
- Markdown link: `[Jira: Outlook users not receiving emails from Jira products (2021-09-15)](https://rewindex.com/company/jira/incidents/t2j8cg07yj15)`


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Canonical: https://rewindex.com/company/jira/incidents/t2j8cg07yj15 · Markdown: https://rewindex.com/company/jira/incidents/t2j8cg07yj15.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/t2j8cg07yj15 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:30.650Z