# Jira: Unable to send email using Automation for Jira

> Jira status incident “Unable to send email using Automation for Jira” on 2021-10-14: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/rvhpmpt53ylq
Last updated: 2021-10-14T10:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-14 08:15 UTC · Resolved: 2021-10-14 10:48 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/rvhpmpt53ylq](https://jira-software.status.atlassian.com/incidents/rvhpmpt53ylq)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-10-14 10:48 UTC: Between 04:32 UTC to 10:38 UTC, we experienced an issue with sending email using Automation for Jira impacting Jira Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2021-10-14 08:15 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/rvhpmpt53ylq
- Citation: Jira, “Unable to send email using Automation for Jira” (2021-10-14 08:15 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/rvhpmpt53ylq (CC BY 4.0).
- Markdown link: `[Jira: Unable to send email using Automation for Jira (2021-10-14)](https://rewindex.com/company/jira/incidents/rvhpmpt53ylq)`


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Canonical: https://rewindex.com/company/jira/incidents/rvhpmpt53ylq · Markdown: https://rewindex.com/company/jira/incidents/rvhpmpt53ylq.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/rvhpmpt53ylq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:30:43.102Z