# Jira: Users unable to open their Jira cloud products

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-24 12:03 UTC · Resolved: 2025-06-24 13:36 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/rm40ps4lt2ws](https://jira-software.status.atlassian.com/incidents/rm40ps4lt2ws)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-06-24 13:36 UTC: The issue affecting Jira access, which occurred between June 24th 9:55 AM UTC and 11:08 AM UTC due to a service scaling problem, has been resolved, and the incident is now closed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/rm40ps4lt2ws · Markdown: https://rewindex.com/company/jira/incidents/rm40ps4lt2ws.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/rm40ps4lt2ws · Generated 2026-10-18T10:31:14.952Z