# Jira: We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely

> Jira status incident “We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely” on 2019-07-08: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/rf8lb34my9j6
Last updated: 2019-07-08T10:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-07-08 08:38 UTC · Resolved: 2019-07-08 10:30 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/rf8lb34my9j6](https://jira-software.status.atlassian.com/incidents/rf8lb34my9j6)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-07-08 10:30 UTC: Between 7:14 UTC to 7:51 UTC, we experienced issues where some JIRA users could not access web UI and saw error when trying to access Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2019-07-08 08:38 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/rf8lb34my9j6
- Citation: Jira, “We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely” (2019-07-08 08:38 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/rf8lb34my9j6 (CC BY 4.0).
- Markdown link: `[Jira: We have detected an issue affecting a group of customers seeing excessive 429 error codes and have mitigated the problem. We are now monitoring closely (2019-07-08)](https://rewindex.com/company/jira/incidents/rf8lb34my9j6)`


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Canonical: https://rewindex.com/company/jira/incidents/rf8lb34my9j6 · Markdown: https://rewindex.com/company/jira/incidents/rf8lb34my9j6.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/rf8lb34my9j6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:39:01.459Z