# Jira: Atlassian Cloud login is timing out for some customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-22 18:38 UTC · Resolved: 2024-08-22 19:26 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/qr6wgkpkp881](https://jira-software.status.atlassian.com/incidents/qr6wgkpkp881)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-08-22 19:26 UTC: Between 17:08 UTC and 18:55 UTC, we experienced log-in timing out on some customers for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/qr6wgkpkp881 · Markdown: https://rewindex.com/company/jira/incidents/qr6wgkpkp881.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/qr6wgkpkp881 · Generated 2026-10-18T10:43:20.638Z