# Jira: Error accessing JIRA Cloud site - Something's gone wrong

> Jira status incident “Error accessing JIRA Cloud site - Something's gone wrong” on 2021-03-22: impact none (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/qktq10x88w0b
Last updated: 2021-03-22T14:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-03-22 12:47 UTC · Resolved: 2021-03-22 14:29 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/qktq10x88w0b](https://jira-software.status.atlassian.com/incidents/qktq10x88w0b)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-03-22 14:29 UTC: Between 08:27 UTC to 12:26 UTC, some customers were unable to access Jira-Software and getting "W40KLO Error." The issue has been mitigated the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2021-03-22 12:47 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/qktq10x88w0b
- Citation: Jira, “Error accessing JIRA Cloud site - Something's gone wrong” (2021-03-22 12:47 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/qktq10x88w0b (CC BY 4.0).
- Markdown link: `[Jira: Error accessing JIRA Cloud site - Something's gone wrong (2021-03-22)](https://rewindex.com/company/jira/incidents/qktq10x88w0b)`


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Canonical: https://rewindex.com/company/jira/incidents/qktq10x88w0b · Markdown: https://rewindex.com/company/jira/incidents/qktq10x88w0b.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/qktq10x88w0b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:21:37.352Z