# Jira: Perfomance degradation for Jira instances affecting small cohort of customers

> Jira status incident “Perfomance degradation for Jira instances affecting small cohort of customers” on 2024-01-22: impact minor (vendor’s label), 5.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/qgkhbd45spzq
Last updated: 2024-01-23T00:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-22 18:13 UTC · Resolved: 2024-01-23 00:07 UTC · Duration: 5.9 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/qgkhbd45spzq](https://jira-software.status.atlassian.com/incidents/qgkhbd45spzq)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-01-23 00:07 UTC: Between 14:45 UTC to 18:25 UTC, we experienced degraded performance for Jira Work Management, Jira Service Management, Jira Software, and Jira Product Discovery for a small subset of instances. The situation has stabilized, and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2024-01-22 18:13 UTC, resolved after 5.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/qgkhbd45spzq
- Citation: Jira, “Perfomance degradation for Jira instances affecting small cohort of customers” (2024-01-22 18:13 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/qgkhbd45spzq (CC BY 4.0).
- Markdown link: `[Jira: Perfomance degradation for Jira instances affecting small cohort of customers (2024-01-22)](https://rewindex.com/company/jira/incidents/qgkhbd45spzq)`


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Canonical: https://rewindex.com/company/jira/incidents/qgkhbd45spzq · Markdown: https://rewindex.com/company/jira/incidents/qgkhbd45spzq.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/qgkhbd45spzq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:31.541Z