# Jira: Increased latency in user searches

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-01-22 22:19 UTC · Resolved: 2020-01-22 23:11 UTC · Duration: 52 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/p55ck6gycznh](https://jira-software.status.atlassian.com/incidents/p55ck6gycznh)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-01-22 23:11 UTC: Between 20:20 UTC to 22:00 UTC, we experienced failures in user searches for Confluence, Jira Core, Jira Service Desk, Jira Software, and Bitbucket due to significantly elevated latencies, action has been taken and latencies have returned to an acceptable level.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/jira/incidents/p55ck6gycznh · Markdown: https://rewindex.com/company/jira/incidents/p55ck6gycznh.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/p55ck6gycznh · Generated 2026-10-18T12:43:48.074Z