# Jira: Investigating

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-18 02:16 UTC · Resolved: 2022-07-18 07:02 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/nrsh89wb3v0w](https://jira-software.status.atlassian.com/incidents/nrsh89wb3v0w)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-07-18 07:02 UTC: Between 00:00 UTC to 06:50 UTC, we experienced a failure for the provisioning for some new customers for Confluence and Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/nrsh89wb3v0w · Markdown: https://rewindex.com/company/jira/incidents/nrsh89wb3v0w.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/nrsh89wb3v0w · Generated 2026-10-18T09:59:57.870Z