# Jira: Error while creating Subtask on a ticket

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-09-06 03:30 UTC · Resolved: 2022-09-06 05:26 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/n6s8h80w74td](https://jira-software.status.atlassian.com/incidents/n6s8h80w74td)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-09-06 05:26 UTC: Between 12:20 AM UTC to 04:50 AM UTC, 6 September 2022, some customers experienced errors when creating subtasks in Jira Cloud. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally. Please contact us at https://support.atlassian.com/contact/ if you are still experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/n6s8h80w74td · Markdown: https://rewindex.com/company/jira/incidents/n6s8h80w74td.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/n6s8h80w74td · Generated 2026-10-18T09:52:54.245Z