# Jira: Disappearing 'account' field for Tempo users

> Jira status incident “Disappearing 'account' field for Tempo users” on 2025-09-08: impact minor (vendor’s label), 14 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/n6qq8lnms8sn
Last updated: 2025-09-09T00:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-08 10:50 UTC · Resolved: 2025-09-09 00:40 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/n6qq8lnms8sn](https://jira-software.status.atlassian.com/incidents/n6qq8lnms8sn)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-09-09 00:40 UTC: Our team is now satisfied that the issues relating to these missing fields are now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2025-09-08 10:50 UTC, resolved after 14 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/n6qq8lnms8sn
- Citation: Jira, “Disappearing 'account' field for Tempo users” (2025-09-08 10:50 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/n6qq8lnms8sn (CC BY 4.0).
- Markdown link: `[Jira: Disappearing 'account' field for Tempo users (2025-09-08)](https://rewindex.com/company/jira/incidents/n6qq8lnms8sn)`


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Canonical: https://rewindex.com/company/jira/incidents/n6qq8lnms8sn · Markdown: https://rewindex.com/company/jira/incidents/n6qq8lnms8sn.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/n6qq8lnms8sn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:51:17.007Z