# Jira: Some customers encounter errors when trying to create issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-07-18 06:47 UTC · Resolved: 2022-07-18 12:19 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/n27m57jjspxd](https://jira-software.status.atlassian.com/incidents/n27m57jjspxd)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2022-07-18 12:19 UTC: Between 04:00 UTC to 10:50 UTC, some customers encounter errors when trying to create issues for Jira Software. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/n27m57jjspxd · Markdown: https://rewindex.com/company/jira/incidents/n27m57jjspxd.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/n27m57jjspxd · Generated 2026-10-18T12:41:50.668Z