# Jira: 500 errors when accessing Jira

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-09 07:42 UTC · Resolved: 2020-10-09 11:40 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/ms019fjgp7xv](https://jira-software.status.atlassian.com/incidents/ms019fjgp7xv)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2020-10-09 11:40 UTC: Between 2020-10-09 05:00 UTC to 2020-10-09 09:43 UTC, we experienced access issues for Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/ms019fjgp7xv · Markdown: https://rewindex.com/company/jira/incidents/ms019fjgp7xv.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/ms019fjgp7xv · Generated 2026-10-18T11:34:47.662Z