# Jira: Investigating new product purchasing

> Jira status incident “Investigating new product purchasing” on 2024-02-29: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/m6qjg9fkmc95
Last updated: 2024-02-29T02:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-29 01:27 UTC · Resolved: 2024-02-29 02:53 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/m6qjg9fkmc95](https://jira-software.status.atlassian.com/incidents/m6qjg9fkmc95)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-02-29 02:53 UTC: Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2024-02-29 01:27 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/m6qjg9fkmc95
- Citation: Jira, “Investigating new product purchasing” (2024-02-29 01:27 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/m6qjg9fkmc95 (CC BY 4.0).
- Markdown link: `[Jira: Investigating new product purchasing (2024-02-29)](https://rewindex.com/company/jira/incidents/m6qjg9fkmc95)`


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Canonical: https://rewindex.com/company/jira/incidents/m6qjg9fkmc95 · Markdown: https://rewindex.com/company/jira/incidents/m6qjg9fkmc95.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/m6qjg9fkmc95 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:42.274Z