# Jira: Degraded performance for customers hosted in EU-Central

> Jira status incident “Degraded performance for customers hosted in EU-Central” on 2019-12-17: impact none (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/m3sy63qr3zwk
Last updated: 2019-12-17T20:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-12-17 19:54 UTC · Resolved: 2019-12-17 20:24 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/m3sy63qr3zwk](https://jira-software.status.atlassian.com/incidents/m3sy63qr3zwk)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-12-17 20:24 UTC: Between 18:30 UTC to 19:45 UTC, we experienced degraded performance for Jira Core, Jira Service Desk, and Jira Software due to some issues at our Cloud provider. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2019-12-17 19:54 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/m3sy63qr3zwk
- Citation: Jira, “Degraded performance for customers hosted in EU-Central” (2019-12-17 19:54 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/m3sy63qr3zwk (CC BY 4.0).
- Markdown link: `[Jira: Degraded performance for customers hosted in EU-Central (2019-12-17)](https://rewindex.com/company/jira/incidents/m3sy63qr3zwk)`


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Canonical: https://rewindex.com/company/jira/incidents/m3sy63qr3zwk · Markdown: https://rewindex.com/company/jira/incidents/m3sy63qr3zwk.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/m3sy63qr3zwk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:50.116Z