# Jira: Users unable to drag and drop issues in board's backlog

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-07-09 00:55 UTC · Resolved: 2021-07-09 04:03 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/lj7x7ljztfdj](https://jira-software.status.atlassian.com/incidents/lj7x7ljztfdj)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-07-09 04:03 UTC: Between 22:00 UTC 2021-07-08 to 03:15 UTC 2021-07-09, we experienced an issue with the board's backlog for Jira Software Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/lj7x7ljztfdj · Markdown: https://rewindex.com/company/jira/incidents/lj7x7ljztfdj.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/lj7x7ljztfdj · Generated 2026-10-18T09:59:50.725Z