# Jira: Jira Cloud import failures for some customers

> Jira status incident “Jira Cloud import failures for some customers” on 2019-07-13: impact none (vendor’s label), 4 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/l942f096dzbq
Last updated: 2019-07-17T00:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-07-13 05:36 UTC · Resolved: 2019-07-17 00:01 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/l942f096dzbq](https://jira-software.status.atlassian.com/incidents/l942f096dzbq)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-07-17 00:01 UTC: Between 1:00am Thursday July 11 2019 UTC to Wednesday July 17 2019 UTC, we experienced an import issue for Jira Cloud. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2019-07-13 05:36 UTC, resolved after 4 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/l942f096dzbq
- Citation: Jira, “Jira Cloud import failures for some customers” (2019-07-13 05:36 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/l942f096dzbq (CC BY 4.0).
- Markdown link: `[Jira: Jira Cloud import failures for some customers (2019-07-13)](https://rewindex.com/company/jira/incidents/l942f096dzbq)`


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Canonical: https://rewindex.com/company/jira/incidents/l942f096dzbq · Markdown: https://rewindex.com/company/jira/incidents/l942f096dzbq.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/l942f096dzbq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:31:53.840Z