# Jira: Incorrect user mentions in comments for Jira Cloud

> Jira status incident “Incorrect user mentions in comments for Jira Cloud” on 2019-02-14: impact minor (vendor’s label), 58 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/kwvswc7jpkkm
Last updated: 2019-02-14T06:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-02-14 05:02 UTC · Resolved: 2019-02-14 06:00 UTC · Duration: 58 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/kwvswc7jpkkm](https://jira-software.status.atlassian.com/incidents/kwvswc7jpkkm)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-02-14 06:00 UTC: Between 2019-02-09 11:00 PM UTC to 2019-02-14 05:00 AM UTC, we experienced issues with mentions incorrect mentions after editing comments in issues for Jira Cloud. The issue has been resolved and the functionality is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Jira, started 2019-02-14 05:02 UTC, resolved after 58 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/kwvswc7jpkkm
- Citation: Jira, “Incorrect user mentions in comments for Jira Cloud” (2019-02-14 05:02 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/kwvswc7jpkkm (CC BY 4.0).
- Markdown link: `[Jira: Incorrect user mentions in comments for Jira Cloud (2019-02-14)](https://rewindex.com/company/jira/incidents/kwvswc7jpkkm)`


---
Canonical: https://rewindex.com/company/jira/incidents/kwvswc7jpkkm · Markdown: https://rewindex.com/company/jira/incidents/kwvswc7jpkkm.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/kwvswc7jpkkm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:57.367Z