# Jira: Some users are unable to move to specific status in Jira using Safari browser

> Jira status incident “Some users are unable to move to specific status in Jira using Safari browser” on 2024-09-30: impact none (vendor’s label), 5.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/jira/incidents/jt6p7bknm2hy
Last updated: 2024-09-30T17:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-30 11:55 UTC · Resolved: 2024-09-30 17:15 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/jt6p7bknm2hy](https://jira-software.status.atlassian.com/incidents/jt6p7bknm2hy)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2024-09-30 17:15 UTC: Between 07:55 UTC to 17:10 UTC, we experienced errors for specific status changes in Jira Service Management and Jira Cloud using the Safari browser. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Jira, started 2024-09-30 11:55 UTC, resolved after 5.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/jira/incidents/jt6p7bknm2hy
- Citation: Jira, “Some users are unable to move to specific status in Jira using Safari browser” (2024-09-30 11:55 UTC). Archived by Rewindex: https://rewindex.com/company/jira/incidents/jt6p7bknm2hy (CC BY 4.0).
- Markdown link: `[Jira: Some users are unable to move to specific status in Jira using Safari browser (2024-09-30)](https://rewindex.com/company/jira/incidents/jt6p7bknm2hy)`


---
Canonical: https://rewindex.com/company/jira/incidents/jt6p7bknm2hy · Markdown: https://rewindex.com/company/jira/incidents/jt6p7bknm2hy.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/jt6p7bknm2hy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:09:30.417Z