# Jira: Jira is down for some customer in single AWS region

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-12-07 17:37 UTC · Resolved: 2021-12-07 17:43 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/j6bcmb5tn0mj](https://jira-software.status.atlassian.com/incidents/j6bcmb5tn0mj)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-12-07 17:43 UTC: Between 16:15 UTC to 17:13 UTC, we experienced Jira Work Management, Jira Service Management, and Jira Software outage impacting some customers in us-east1 region. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/j6bcmb5tn0mj · Markdown: https://rewindex.com/company/jira/incidents/j6bcmb5tn0mj.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/j6bcmb5tn0mj · Generated 2026-10-18T12:35:01.637Z