# Jira: Unable to access Jira projects and boards

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-07-26 09:18 UTC · Resolved: 2021-07-26 12:27 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/hzw1g8dd4jc0](https://jira-software.status.atlassian.com/incidents/hzw1g8dd4jc0)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2021-07-26 12:27 UTC: Between 07:34 AM UTC to 07:55 AM UTC, we experienced 503 errors coming on Jira Projects and boards for Jira Software Cloud customers. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/hzw1g8dd4jc0 · Markdown: https://rewindex.com/company/jira/incidents/hzw1g8dd4jc0.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/hzw1g8dd4jc0 · Generated 2026-10-18T11:45:16.850Z