# Jira: Jira Users Receiving HTTP 500 Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-05-10 14:10 UTC · Resolved: 2019-05-10 14:36 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/htggrf3lpfm5](https://jira-software.status.atlassian.com/incidents/htggrf3lpfm5)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2019-05-10 14:36 UTC: Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/htggrf3lpfm5 · Markdown: https://rewindex.com/company/jira/incidents/htggrf3lpfm5.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/htggrf3lpfm5 · Generated 2026-10-18T10:39:36.988Z